Privacy Policy

Your privacy is important to us

Our Privacy Policy describes the types of information we gather, how we use it, with whom the information may be shared, what choices are available to you regarding the collection, use, and distribution of information, our efforts to protect the information, and how you can correct any inaccuracies in the information you provide to us. If our information retention practices change, we will let you know by posting the Privacy Policy adjustments on our Sites. In addition, if we would like to use your personally identifiable information in a manner different from that stated in the Privacy Policy at the time of collection, we will notify you via e-mail. At that time we will remind you that you always have the opportunity to opt out of any new use of your personal information.

Use of Information

We gather certain types of information to communicate with you about our products, services, promotions, and contests. We and our affiliates and partners may also use this information to make offers to you, help us develop and improve our Sites, and tailor our Sites to meet your interests. By registering on our Site and completing forms to receive newsletters and e-mails, you are hereby expressly consenting to receive newsletters and e-mails from us, our business affiliates, and our business partners concerning promotions, products, services, or other marketing materials.

Information Collected

We collect two types of information about users: personal information (such as name, e-mail address, mailing address, and phone number) and aggregate information (such as information about how many users log on to our sites daily).

Personal Information Collected

Personal information is collected when you voluntarily register with us to receive electronic newsletters, use community and communication services, answer surveys, and enter contests and other promotional opportunities provided by us. We also maintain a record of your product interests and purchases. We may receive personal usage and demographic information from our affiliates and third parties.

Aggregate Information Collected

Aggregate information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, pages you access most frequently, or search terms you enter. Aggregate information is used collectively, and no single person can be identified by that compiled information. For example, the number of people who visit our Sites who are twenty-five (25) years of age is aggregate information that does not personally identify a specific user. Tracking Internet Protocol (IP) addresses is one method of collecting aggregate information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your computer whenever you surf the World Wide Web.

Sharing Information Collected with Third Parties, Consultants, and Affiliates

We do not share, sell, or trade your personal information with third parties, and we do not contribute to or participate in cooperative databases, which give other companies access to such personal information, unless:

(i) You have been allowed to “opt-in” and have agreed to opt-in to such disclosure of your information;

(ii) We must share your information to provide a product or service that you have ordered or requested, in which case we will require that any third person or entity we use to fulfill your order agrees that it does not have the right to use your information other than to fulfill your order or request; or

(iii) We are required to respond to subpoena, court orders, or other requirement of law that requires disclosure of your information. As indicated above, we may share the specific personal information you give to us with consultants corporate affiliates, and business partners, including other Architectural Glass companies, both for business purposes and for advertising and promotional purposes. In addition, we may share aggregate information with our affiliates and consultants and with third parties both for business purposes and advertising and promotional purposes.

Links

This Site may contain links to other websites. We attempt to link to websites that share our high standards and respect for privacy. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and visit another website, they should read the privacy statements of websites that collect personally identifiable information. Under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through this Site. This privacy statement applies solely to information collected by this Site.

Use of Cookies

A cookie is a small data file that websites, when you visit them, often store on your hard drive. A cookie may contain information (such as a unique user ID) that is used to track the pages of the sites you’ve visited. We may use cookies to make your experience more enjoyable in several ways. We may also use cookies to measure activity on our sites, which allows us to determine which areas and features of our sites are most popular This information allows us to make improvements and updates to enhance your Site experience. Parts of our sites, such as members-only areas may not function if you do not have cookies enabled. You can refuse cookies by turning them off on your browser. If you turn off cookies, though, you may not be able to use certain existing or future features of our sites.

Security and SSL

Protecting your information is a priority for us, and therefore we employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use, and disclosure. We use the industry-standard Secure Sockets Layer (SSL) technology to protect the security of your online information. The SSL technology encrypts any information you enter on our accounts setup page before being transmitted to our server. You can safely enter your credit card and personal registration information and it cannot be read in transit to our server. We also employ many security procedures to protect your information from unauthorized access by users inside and outside the company.

Regardless of the precautions taken by us we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

What You Can Do To Protect Your Information?

(i) Use only secure websites when disclosing your information. Secure pages begin with “https”.

(ii) Avoid using easy-to-figure-out access and personal ID (PIN) codes.

(iii) Never respond to unsolicited requests for your social security number or financial information.

(iv) Do not disclose your passwords to the Site or your account information to any other person.

(v) Be sure to sign off when finished using a shared computer. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you use an unbroken key or closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL (Universal Resource Locator) line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https”. Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server.

E-Mail and Electronic Newsletters

We may offer electronic newsletters and e-mails concerning promotions, new products and services, or other marketing materials as a service to our users. You will only receive newsletters and e-mails concerning promotions and marketing of our or our business partners and affiliates’ products and services if you agree to “opt-in” during registration or directly choose to receive a newsletter or e-mail from our newsletter sign-up form. If, after you have opted-in or chosen to receive a newsletter or e-mail, you no longer wish to receive such materials, you may opt-out by following the unsubscribe instructions included in each electronic newsletter and e-mail. If you do not want your personal information used as otherwise detailed in this Privacy Policy, then you must not use this Site.

Corrections to Personal Information and Information Removal

After you have registered for membership and chosen to receive newsletters and e-mails, you may review, revise, or request removal of your account information at any time. Please click here for access to your user profile and removal of your account, remove the check from the subscribed option box, or send an e-mail to [email protected], or telephone us at 1-866-621-ARCH (2724). Please note that such requests or changes may take up to six to eight weeks to become effective.

Children and Privacy

We are concerned about the safety of children when they use the World Wide Web. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit. We will never knowingly request personally identifiable information from anyone under the age of 18 without prior verifiable parental consent. If we become aware that a customer is under the age of 18 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. If you are the parent or guardian of a person under the age of 18 who has provided personally identifiable information to us without your approval, please inform us by contacting us at the e-mail address or telephone number listed above and we will remove such information from our database. The information posted to message boards, chat areas, clubs, and home pages is available to the general public. Please use caution when posting any such information. Users under the age of 18 should be particularly careful not to provide any personally identifying information while using chat rooms or message boards. Users of chat areas and message boards must follow acceptable standards of behavior when posting messages online We reserve the right to, but are not obligated to, refuse or delete any content that in our sole discretion is considered inappropriate. If you are concerned about your children’s use of the Site, you may use web filtering technology to supervise or limit access to the Site.

Additional Information

No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk. By choosing to visit our websites and to provide information to us, you agree that any dispute arising out of such a decision will be submitted for arbitration in Texas, USA by the rules of the American Arbitration Association, and you consent to the application of the law of the State of Texas in any such arbitration. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL WE AFFILIATES OR BUSINESS PARTNERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR DECISION TO PROVIDE INFORMATION VIA OUR WEBSITES. IF THE FOREGOING LIMITATIONS ARE HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN THE MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES SHALL BE LIMITED TO THE GREATER OF THE ACTUAL AMOUNT PAID BY YOU FOR ANY PRODUCTS OFFERED ON THE WEBSITE OR U.S. $100.00.

If any provision of the Terms and Conditions or Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect. Our failure to enforce any term or condition of the Terms and Conditions shall not be deemed a waiver thereof and shall not prevent its later enforcement.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy,
please contact us at: 1-866-621-ARCH (2724) or e-mail at [email protected].